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Term and conditions

Last Updated: November 2026

Welcome to Chinioty Furniture. These Terms & Conditions (“Terms”) govern your use of our website and the purchase of products and services offered through our platform. By accessing, browsing, or making a purchase from our website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website.

1. General Information

Chinioty Furniture specializes in premium handcrafted wooden furniture and home décor products. By using our website, you confirm that you are at least 18 years old or are accessing the website under the supervision of a parent or legal guardian.

We reserve the right to amend, update, or modify these Terms at any time without prior notice. Changes become effective immediately upon publication on this page. Continued use of the website after any updates constitutes acceptance of the revised Terms.

2. Products & Product Information

We strive to ensure that all product descriptions, images, dimensions, and specifications are accurate and up to date. However, due to natural wood variations, craftsmanship, and individual screen settings, actual colors, textures, and finishes may vary slightly from what is displayed online.

  • All products are subject to availability.
  • We reserve the right to limit quantities purchased per customer.
  • Product prices, specifications, and availability may change without notice.
  • We reserve the right to discontinue any product at any time.

3. Orders & Payments

Orders are processed once payment has been received, whether full or partial, as specified during checkout.

We accept payment methods displayed on our website at the time of purchase.

Chinioty Furniture reserves the right to cancel or refuse any order due to:

  • Payment authorization issues
  • Product unavailability
  • Pricing or listing errors
  • Suspected fraudulent or unauthorized transactions

In such cases, customers will be notified and eligible refunds will be processed accordingly.

4. Shipping & Delivery

We provide delivery services across Pakistan. Delivery timelines and shipping charges may vary depending on the destination, product size, and availability.

While we make every effort to deliver orders within estimated timeframes, delays caused by logistics providers, weather conditions, or unforeseen circumstances may occur.

For complete details, please review our Shipping Policy.

5. Returns, Refunds & Cancellations

Customer satisfaction is important to us. If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

Returns, refunds, and order cancellations are subject to our Refund & Return Policy. Requests received outside the specified timeframe may not be eligible for approval.

6. Intellectual Property Rights

All content available on this website, including but not limited to text, graphics, images, logos, product designs, videos, and software, is the exclusive property of Chinioty Furniture and is protected under applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, or exploit any website content without our prior written permission.

7. User Accounts

If you create an account on our website, you agree to:

  • Provide accurate and complete registration information.
  • Maintain the confidentiality of your login credentials.
  • Accept responsibility for all activities conducted through your account.
  • Notify us immediately of any unauthorized access or security breach.

We reserve the right to suspend or terminate accounts that violate these Terms or engage in suspicious activities.

8. Limitation of Liability

To the maximum extent permitted by law, Chinioty Furniture shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.

Our total liability for any claim related to a purchased product shall not exceed the amount paid by the customer for that specific product.

9. Third-Party Links

Our website may contain links to third-party websites for informational or convenience purposes. We do not endorse and are not responsible for the content, privacy practices, or services offered by external websites.

Users access third-party websites at their own risk.

10. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Pakistan.

Any disputes arising from the use of our website, products, or services shall be subject to the exclusive jurisdiction of the courts of Lahore, Pakistan.

11. Contact Information

If you have any questions, concerns, or inquiries regarding these Terms & Conditions, please contact us:

Chinioty Furniture

📧 Email: support@chiniotyfurniture.com

🌐 Website: https://chiniotyfurniture.com/

We will make every effort to respond to your inquiries promptly.